Intervention Services Coordinator
Summary of Duties
Responsible to the Executive Director for coordinating/providing direct services to survivors of sexual assault and their significant others. The goals of these counseling services are to facilitate recovery, empower survivors, and advocate on their behalf. The Coordinator provides clinical direction to agency volunteers and staff direct service providers regarding client issues.
- Coordinates, provides and/or supervises client service delivery (including crisis intervention, advocacy, counseling, follow-up, emergency assistance, information and referral, assistance with compensation claims, and hospital/court accompaniment).
- Conducts or supervises client need assessments and coordinates/provides recommended services.
- Informs clients about their rights for protections and other services.
- Collaborates with RCASA staff and allied professionals to ensure optimal client care and utilization of local resources.
- Coordinates support groups to respond to client needs.
- Trains and supervises staff or volunteer support group facilitators. Provides additional supervision for extended counseling program staff.
- Facilitates support groups.
- Maintains client files according to agency policies and procedures.
- Prepares client statistics and reports as needed.
- Assists the Executive Director in planning future services for clients.
- Provides supervision over divisions and specialty units in RCASA – Crisis Services, Case Management/Advocacy Services, Counseling Services and other units for direct services that may be developed.
- Provides staff back-up to on-call volunteers as needed.
- Attends all scheduled supervision and staff meetings, continuing education programs, and agency or community events, as requested by the Executive Director.
- Other duties as assigned.
- Licensed in the State of Virginia and two years experience in social work, psychology or any directly related field.
- Experience in working with sexual assault/violence/abuse and/or other forms of violence and trauma.
- Crisis intervention experience.
- Prior experience in training and supervision.
- Knowledge of community resources.
- Excellent oral and written communication skills.
- Demonstrated ability to plan, organize and prioritize multiple tasks.
- Ability to work both independently and in a team environment. Flexibility and patience are essential.
- Ability to work comfortably with diverse populations.
- Proficiency in basic computer skills.
- Ability to respond in a timely fashion to hospital accompaniments as staff on-call.
- Criminal background check results made available to RCASA.