RCASA has a new addition to our Hotline personnel, Traci Reynolds. She is with us Tuesday thru Friday and her caring and dedication to RCASA clients is truly a joy to be around! Giovanna Carney, who has been with us as a Hospital Crisis Responder, has joined our office staff as well. Giovanna is a bilingual (Spanish/English) Crisis responder and answers the Hotline on Mondays. The word seems to be getting out! We have been able to outreach the Hispanic Community and offer them a range of other services. We also welcome Sandra Perez Guerrero who is our bilingual Case manager at RCASA. Sandra will be also be supporting our clients in a variety of ways. One such way is through court accompaniment. She will also be collaborating with school counselors and working with our community allies. Our goal is to help all clients receive assistance within in our community!